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Thread: Frozen Four Tickets - Priority Purchase Process

  1. #1
    Renaissance Man Chris Lerch's Avatar
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    Frozen Four Tickets - Priority Purchase Process

    See this link for the information related to tickets and the Priority Purchase Process:

    http://www.ncaa.com/tickets/icehockey-men/d1

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    Re: Frozen Four Tickets - Priority Purchase Process

    No pricing here

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    Re: Frozen Four Tickets - Priority Purchase Process

    Link has pricing $160-$600 a package. Also like the split semifinal admissions. Any word on todays Priority 19 seat selections?

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    Re: Frozen Four Tickets - Priority Purchase Process

    There's a separate thread for purchasers to report their seat location and priority number. In the past, lots of posters have participated. With everyone's help, we can paint a detailed picture of lottery as it unfolds. The thread also functions as a "scouting report" for those who have yet to make their selections.

    For whatever reason, the thread is off to a slow start this year. Once you've made your purchase, please post! Thanks in advance.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Some points to keep in mind regarding the process:

    1. If you need more than 4 tickets, you may be in luck. At least at the highest priority levels, each priority holder may now order a Maximum of 8 tickets. The NCAA indicates this is subject to change in the future. But for Tampa 2016, your larger group can sit together. Hope this will continue to be the case.

    2. Be sure to have either your Frozen Four Account Number OR the e-mail address previously used at the ready. If you have your old password, so much the better. But if you can't locate the password, no worries. As long as you've got the right e-mail, changing the password is quick and easy. Answer the security questions, enter the new password twice, done.

    3. The NCAA now takes American Express and Discover, in addition to Visa and MasterCard.

    4. You can check as many sections as you like for availabilities. It's cumbersome to go through security (prove you're not a robot) each time you change sections. But if you persevere, you can get all the info you need.

    5. Be aware that some available seats may not offered on any given screen, depending on how many seats you specify for your search. For example, if you're searching for singles, most of the Seat 2s will appear to be sold. This is to prevent you from buying a Seat 2 and creating an orphan single on the aisle. But modify your search to a pair of seats (or more) and those Seat 2s magically reappear.

    6. At check-out, you will be offered a "Flash Seats" option. Be prepared; have your decision made in advance. With Flash Seats, you don't receive paper tickets. Nor can you print your tickets at home. You'll use your credit card to gain admission at the arena. If your priority holder is reliable, and you're sure everyone will be arriving at the Arena together, this sounds like a great way to save the $10 shipping/handling fee. But if either of those requirements is in doubt, you may want to stick with the traditional paper tickets. Not questioning anyone's reliability; just sayin'.

    7. You'll be offered the option to pay for your Program in advance, at a $3 Discount. Your call. Again, my advice is don't be caught off-guard, have your decision made in advance.

    Everyone, please feel free to add to this list.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by BobF
    First a WARNING!!

    Though PGB indicated that Flash Seats was something to say no to if you want paper, I did not see it until it was too late, as it is a default in the top right corner and not a choice for delivery method at the bottom.
    Yes, this can't be emphasized strongly enough. The set-up seems almost designed to cause mistakes.

    I suppose Ticketmaster has us all trained to select delivery method at the bottom of the page. But click on the options listed there and nothing happens. My initial knee-jerk reaction was to blame my computer, but it was not to blame in this case. After a few moments I found the small drop-down box in the upper right hand corner. Click to get the menu, one more click to choose paper.

    BobF, thanks for flagging this. Hope Customer Service can correct your order without too much hassle.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Customer Service can be reached at 866-208-0048.

    This number has been widely advertised both on the NCAA website and in e-mails sent to existing account holders. Just posting it here for convenience sake.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by pgb-ohio View Post
    Customer Service can be reached at 866-208-0048.

    This number has been widely advertised both on the NCAA website and in e-mails sent to existing account holders. Just posting it here for convenience sake.
    You have mail.
    Believe it. Earn it. Raise it.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by Siouxfaninseattle View Post
    You have mail.
    Replied.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Question for the regulars: Did you receive an e-mail/some kind of notice of when you could apply? My priority is low; but, I haven't received anything the last couple of years (only previously attended 2006). Honestly, I can't remember if I was using a different e-mail at the time (I don't think so…).

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    Re: Frozen Four Tickets - Priority Purchase Process

    A copy of the e-mail is reproduced in the first post of this thread:
    http://board.uscho.com/showthread.ph...s-September-25
    (copyright CLS)

    Though quite honestly the link in Chris Lerch's post (#1 on this thread) contains almost the exact same information.

    Or, if all else fails, just call the Customer Service Number 866-208-0048. Over the years most have reported good results from this line.

    To reply to your specific concern: Yes, it would appear they don't have your current e-mail. I'd call Customer Service to update that. Further, I'd do it at your earliest convenience, rather than waiting for the Priority 1 window to open.

    One last thought: You might want to call on a Tuesday or Thursday. In other words, on days when there's NOT a new window opening. My guess is that the call volume spikes each time a new window opens.

    Best of luck!
    Last edited by pgb-ohio; 10-08-2015 at 11:14 PM.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Same here. I have a priority number of 7 and never got an email.
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    Re: Frozen Four Tickets - Priority Purchase Process

    Just to clarify, I got two emails. One when the process started back in September (pgb linked to it a few posts back), and another the day before my window opened. If you didn't get either, in addition to checking with the NCAA to ensure they have your current email address (call the number listed a few posts back), check your "spam" folder, or if you use gmail on Firefox your "all mail" folder (that's where I found it on my laptop; it's not necessarily in your "Inbox") or your "promotions" folder if you use gmail on Chrome (that's where I found it in my tablet). I think that if a single sender sends out an email to many addressees, some email algorithms assume that it's commercial email or spam.
    Last edited by CLS; 10-12-2015 at 03:45 PM. Reason: spelling

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by pgb-ohio View Post
    6. At check-out, you will be offered a "Flash Seats" option. Be prepared; have your decision made in advance. With Flash Seats, you don't receive paper tickets. Nor can you print your tickets at home. You'll use your credit card to gain admission at the arena. If your priority holder is reliable, and you're sure everyone will be arriving at the Arena together, this sounds like a great way to save the $10 shipping/handling fee. But if either of those requirements is in doubt, you may want to stick with the traditional paper tickets. Not questioning anyone's reliability; just sayin'.
    Due to work blocking a lot of options in IE and the site not working, I had to order on my phone, and I didn't see any way I COULDN'T select flash seats. Has anyone heard if we can change this after the fact?

    I, as the priority holder, am unreliable after pre-game festivities.
    Last edited by jen; 10-13-2015 at 03:14 PM.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by jen View Post
    Due to work blocking a lot of options in IE and the site not working, I had to order on my phone, and I didn't see any way I COULDN'T select flash seats. Has anyone heard if we can change this after the fact?

    I, as the priority holder, am unreliable after pre-game festivities.
    BobF was trying to do the exact same thing. See Post #8 on the Frozen Four Seat Locations Thread.

    Paging BobF... Paging BobF...

    With luck, BobF can tell us how it worked out. But failing that, it certainly couldn't hurt to call Customer Service.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by pgb-ohio View Post
    BobF was trying to do the exact same thing. See Post #8 on the Frozen Four Seat Locations Thread.

    Paging BobF... Paging BobF...

    With luck, BobF can tell us how it worked out. But failing that, it certainly couldn't hurt to call Customer Service.
    I called the 800 number PGB provided in this thread and was able to get NCAA to confirm they would send me tickets and they charged me the additional fee. Good Luck!
    Maine Hockey turning the corner in 2016-2017!!?!!

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by pgb-ohio View Post
    Customer Service can be reached at 866-208-0048.

    This number has been widely advertised both on the NCAA website and in e-mails sent to existing account holders. Just posting it here for convenience sake.
    Thanks this came in handy.
    "...and that only took six seconds!"

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by BobF View Post
    I called the 800 number PGB provided in this thread and was able to get NCAA to confirm they would send me tickets and they charged me the additional fee. Good Luck!
    Thanks! Called today and they changed it.

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    Re: Frozen Four Tickets - Priority Purchase Process

    Quote Originally Posted by firstpusk View Post
    Thanks this came in handy.
    Quote Originally Posted by jen View Post
    Thanks! Called today and they changed it.
    That's great news; glad it worked out for both of you.

    And thanks to Chris Lerch for setting up the Sticky. This is how a community like USCHO should work -- members having each other's backs. Your Sticky has facilitated this, as we've just seen. Again, thanks.

  20. #20
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    Re: Frozen Four Tickets - Priority Purchase Process

    I was asked to repost this here:

    My wife and I each received an email from the NCAA offering the opportunity to purchase tickets in a presale before they go on sale to the general public. The presale will end on 27 November at 11:59 pm or when all tickets are sold. I believe that they got our emails emails from the annual raffle the NCAA holds for tickets to the next FF, so they are still marketing FF tickets to the college hockey fan base.

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